36 months / 36,000 miles, in plain English

What is covered

Every part we install and every hour of labor we bill, for 36 months or 36,000 miles from the date on your invoice, whichever comes first. If a part we installed fails, or a repair we did does not hold, we repair it again at no charge for parts or labor.

What is not covered

• Normal wear on wear items: brake pads, wiper blades, tires, clutch discs, bulbs and the like, once they have simply worn out.
• Parts you supplied yourself. We will install them if we think they are safe, but we cannot warranty them.
• Used or salvage parts, which carry only the supplier's warranty. We will tell you when a quote includes one.
• Damage from an accident, abuse, racing, overheating caused by something else, or a repair done elsewhere.
• Consequential costs such as towing, rental cars or lost time, except where noted below.

If something fails near home

Call us. We will get the car in quickly, confirm the failure and fix it. If it is not drivable we will arrange and pay for the tow within the Omaha metro.

If something fails on the road

Our warranty is honored at participating independent shops across the United States and Canada through our parts network. Call the toll-free number printed on your invoice. They will direct you to a nearby shop and handle payment with that shop directly. You should not have to pay and claim back.

Batteries and tires

These carry the manufacturer's warranty, which is often longer than ours. We register them for you and handle the claim if one is needed.

Questions

Ask Marisol or Dan at (555) 555-0147. We would rather explain it before the work than argue about it after.