★★★★★Took my CR-V in for a grinding noise. They texted me photos of the rear pads and rotors within an hour, with a price next to each item. Approved it from work, car was ready by 3. Nobody tried to sell me a cabin filter.
★★★★★Been bringing my truck here since Dan was at the old shop. The only shop I've found that will tell you a repair can wait. Honest people.
★★★★★Dealer quoted $1,900 for a 60K service. Tiempo did what the maintenance schedule actually calls for at a little over half that, and explained what the dealer had padded. The shuttle driver was lovely.
★★★★☆Took a day longer than quoted because a part was backordered, but Marisol called the morning of to tell me instead of me having to chase them. Work was solid. Would go back.
★★★★★Check engine light turned out to be a purge valve, not the catalytic converter another shop told me I needed. Saved me about $1,200. They showed me the old part.
★★★★★We have three cars and they all go to Tiempo. Tyler explains things without talking down to you. Loaner car made a timing belt job painless.
★★★★★Pre-purchase inspection on a used Lexus. They found a leaking rear main seal the seller 'didn't know about.' $120 well spent, walked away from the car.
★★★★★After-hours drop-off is so easy. Key envelope, fill out the card, done. Got my inspection report on my phone before I'd finished my coffee the next morning.
★★★★★Front end work on my 2500. Alignment is dead straight, no more wandering on the interstate. Price was exactly the quote.
★★★★★Battery died in a grocery store lot in January. They had me towed in, tested the charging system, and had a new battery in within two hours. Didn't charge for the test.
We read every one
Good or bad, every review gets read by Dan, usually the same day. The ones that mention something we could have done better get talked about at the Monday meeting.
If you had a bad experience, we would rather hear it from you first. Call (555) 555-0147 and ask for Dan. If he is under a car, he will call you back.
Ready when you are.
Book online and Marisol will confirm within a business hour. Or just call. A real person answers Mon–Fri 7:30 AM – 5:30 PM.